Here are some of the support options available for the customers:

Ville Savoye tutorial FAQS Tips and tricks 200
VisualARQ video tutorial
Full video tutorial guide of the Ville Savoye project to learn Rhino and VisualARQ
Technical FAQs (Frequently Asked Questions)
Tips & tricks
Tips and tricks to be more productive with VisualARQ
Support 200    
Contact support
Different options to get technical support